Adderstone Group


20 July 2017 Written by Becki Pollard
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In the next of Adderstone Group’s 10 Minute Profiles, we are intrigued to find out more about Becki Pollard, Managing Director of Exchange Residential, Adderstone Group’s dedicated property lettings specialists.


We discover what a typical day looks like in Exchange Residential, what Becki’s favourite building is and how she spends her free time.



What did you want to be when you were growing up?

From as far back as I can remember, I always wanted to become either a vet or a police dog handler. I always loved the idea of helping animals and the close bond that handlers have with their dogs was something that really stood out to me.


What is top of your bucket list?

To visit the Great Barrier Reef. Ever since I completed a school project on the ecosystems and how at risk the area is, I’ve always wanted to go. Hopefully one day I will get to cross this off my list.


What is a typical day like working at Exchange Residential?

This is such a tough question to answer as I really don’t think there is such a thing as a typical day in the Exchange Residential office. One of the best things about my job and this industry is that no two days are the same. Everything and anything can happen – one minute you need your sales head on for lettings, next you could be speaking to a client about their investment, then you could be dealing with emergency maintenance that requires a site visit and liaising with tenants and contractors. When you sit down at your desk and open your emails and the phone starts ringing, you just don’t know what the day will bring!


What’s your favourite thing about working at Exchange Residential?

I would say simply that there is never a dull day and there’s always something going on! The office environment is a fun and lively one, with people coming in and out all the time. I’m regularly out of the office attending appointments constantly meeting and interacting with interesting people from all around the world, which is very exciting.


Outside of the office, how do you spend your free time?

I enjoy going to the cinema to see the latest blockbuster and I’m always happy to go out for tea and try the latest new restaurant in Newcastle or Durham (with a glass of wine!). I never turn my nose up to a spot of shopping on a weekend either! For my sins, I have a Sunderland season ticket so am always at the home games – although this year there will be a whole new set of teams to play so I am looking forward to that.


What are your favourite buildings and why?

My absolute favourite building is the Burj Khalifa in Dubai (any one that knows we well could probably have predicted this answer!) I have seen it many times and visited the top three times. It really is the one building that genuinely wows me and I have no words that can describe how fantastic it is to see. The history of how it was designed, the time and work that went into building it and how dramatic it is across the city’s landscape is just amazing. I believe Dubai are now looking at building something even bigger and more spectacular, I can’t wait to see what they come up with.


What advice would you give to someone who wants to work in lettings and property management?

The industry is ever changing and such a competitive and fast paced environment. Anyone looking to get into this area should have fantastic communication skills, the ability to build good working relationships and remain calm under pressure. If you can do that, I can guarantee you will find the job so much fun and genuinely rewarding.


Who would you invite to your dream dinner party?

The top of my list would be Barack Obama, Victoria Beckham, Lady Gaga and Michael Jackson.


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