Property Manager – Exchange Residential

Property Manager

Exchange Residential (part of Adderstone Group)

Who are Exchange Residential?

Exchange Residential is a Newcastle-based lettings agency specialising in student and young professional accommodation. As part of Adderstone Group we manage a diverse and growing portfolio across the region.

Following a successful lettings season, we are looking to strengthen our team with an experienced, enthusiastic and sales-focused Property Manager.

Who are we looking for?

We’re seeking a confident and driven Property Manager with proven experience in lettings, ideally within the student market.

You’ll be highly organised, commercially minded and comfortable managing both landlords and tenants in a fast-moving environment. You’ll take pride in delivering excellent service while also having the drive to secure lets and exceed targets.

Strong communication and negotiation skills are essential, along with the ability to manage multiple priorities and work both independently and as part of a team.

Why join Exchange Residential?

This is an opportunity to play a key role in a growing lettings business with strong backing from an established property group.

You’ll take ownership of a live portfolio, working closely with landlords, tenants and internal teams to deliver results. The role offers a balance of sales, property management and customer interaction, giving you real variety and responsibility.

We value a proactive, positive approach and aim to create an environment where high performers can thrive and progress.

The role – what you’ll be doing…

You’ll be responsible for the successful management and letting of a property portfolio, including:

Lettings & sales

• Handling property enquiries and arranging viewings
• Conducting viewings and negotiating with prospective tenants to secure leases
• Supporting ongoing marketing activity across multiple channels

Property & tenant management

• Managing tenant queries and providing day-to-day support
• Liaising with landlords to ensure properties are managed professionally and efficiently
• Carrying out property inspections in line with tenancy requirements

Compliance & administration

• Preparing and managing legal documentation, including ASTs
• Maintaining accurate records and ensuring high levels of administrative accuracy

Maintenance & operations

• Coordinating and managing property maintenance
• Liaising with contractors and suppliers to ensure timely resolution of issues

What you’ll bring

• Minimum 3 years’ experience in property lettings or property management (student lettings preferred)
• Proven sales ability and a target-driven mindset
• Experience using Alto Lettings Software would also be desirable
• Strong customer focus and relationship management skills
• Excellent organisation and prioritisation skills
• Clear and confident written and verbal communication
• Strong negotiation skills and attention to detail
• Self-motivation with a proactive, “can do” attitude
• Good IT and administrative skills (including MS Outlook and property management systems)
• Full, clean UK driving licence and access to your own vehicle

Additional information

Salary will be dependent on experience and discussed at interview.

 Please send us your CV and covering letter