Existing Tenant?

End of Tenancy Feedback Questionnaire

Required fields are indicated by an asterisk (*)

Contact Details

Property Address*
Email*

1. How satisfied were you with the property that Adderstone Group Limited provided you with?	Extremely Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Extremely Dissatisfied

Please give reason(s) why below?

Accessibility to staff and information	Extremely Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Extremely Dissatisfied

Reliability	Extremely Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Extremely Dissatisfied

Responsiveness and competence of staff to answer maintenance queries	Extremely Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Extremely Dissatisfied

Responsiveness and competence of staff to answer account queries	Extremely Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Extremely Dissatisfied

Responsiveness and competence of staff to answer any other queries	Extremely Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Extremely Dissatisfied

Courtesy of Staff	Extremely Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Extremely Dissatisfied

3. How likely are you to let a property from Adderstone Group Limited in the future?	Extremely Likely Likely Unknown Unlikely Extremely Unlikely

4. Would you recommend using Adderstone Group Limited to others?

5. To help us satisfy your needs, how would we improve our service for tenants?